All bookings for our centre are confirmed upon payment and are strictly non-refundable and non-exchangeable. Please ensure all details are correct before completing your booking, as we cannot amend dates, times, or attendee information once purchased. Bookings are valid only for the selected session and cannot be transferred to alternative sessions or individuals. In the unlikely event that we must cancel a session, customers will be offered an alternative date or a full refund. We reserve the right to deny entry for safety or capacity reasons. By booking, you agree to all terms outlined in this policy.