About The Play Hut Congleton
The Play Hut is a premium indoor play and café space for modern families, inspired by calm Scandinavian design. It offers safe, age-appropriate play zones for babies, toddlers, and older children, alongside a welcoming café serving quality coffee and fresh food.
Booking policy
Click here to review The Play Hut Congleton's termsGift card terms
- Valid for 1 year from purchase date
- Gift cards are redeemable online
- Gift cards cannot be exchanged for cash
- Gift cards are not refundable
- Gift cards are not replaceable if lost or stolen
Cancellation policy
custom policy
General Admission & Bookings
• All bookings must be made online through our official booking system.
• Your booking is only confirmed once payment has been received.
• Admission fees are non-refundable.
•Please ensure that you check the date and time before proceeding with booking.
•If you’re unable to attend, your booking may be transferred to another session when requested at least 12 hours before the start time, subject to availability. You can amend this from your booking confirmation email.
• Entry is only permitted during your booked session or opening hours.
• Please arrive on time - late arrivals cannot be extended or refunded.
• Each booking admits the number of children stated on your ticket; additional children require a separate ticket (subject to availability).
• Management reserves the right to refuse entry or ask anyone to leave if behaviour is unsafe, disruptive, or disrespectful to staff or guests.
• All bookings must be made online through our official booking system.
• Your booking is only confirmed once payment has been received.
• Admission fees are non-refundable.
•Please ensure that you check the date and time before proceeding with booking.
•If you’re unable to attend, your booking may be transferred to another session when requested at least 12 hours before the start time, subject to availability. You can amend this from your booking confirmation email.
• Entry is only permitted during your booked session or opening hours.
• Please arrive on time - late arrivals cannot be extended or refunded.
• Each booking admits the number of children stated on your ticket; additional children require a separate ticket (subject to availability).
• Management reserves the right to refuse entry or ask anyone to leave if behaviour is unsafe, disruptive, or disrespectful to staff or guests.