Your commitment to us

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Lewis of London and yourself.

Event 

• Everyone requires a ticket to attend the event, with the exception of babies under 1 years old 
• You are responsible for your child/children at all times 
• Any person behaving antisocially or causing damage to our property will be asked to leave the site immediately 
• There is a first aid kit is on site and there will always be a First Aid trained member of staff available 
• Materials/resources/games are intended for supervised play only. Some toys/resources may be designed for children aged 3+. You, the parent/carer, are responsible for your own child so please ensure that they are supervised at all times. Children must not be left unattended. 
• We accept no responsibility for any damage to personal belongings/possessions 
• We reserve the right to cancel any sessions and at any time. We will provide you with a credit in this instance or a refund if we are unable to rearrange a session 

Prices
Prices are inclusive of any applicable taxes and there are no surcharges whatsoever. Once you have paid, we will not increase the price of your tickets. Prices displayed on the site are subject to change without notice.

Cancellations

Unfortunately, we cannot issue any refunds for cancellations.

Online Booking

• On arrival you will be required to show your email (on your phone or a print out)
• Tickets purchased online are only valid on the date and time for which they were purchased
• Once purchased online tickets may not be used in conjunction with any other offer.
• No ticket may be resold
• Lewis of London reserve the right to ask for proof of age for any complimentary places for babies under the age of 1
• Any discounts or offers online are available for limited quantities and periods only and shall not be available on bookings made by phone or in person
• Prices are correct at time of going to press and are subject to change without notification

Limitation of Liability

Lewis of London total liability for in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the goods.

The limitation on any exclusion from liability contained in these conditions shall be subject to the provisions of second 2(1) of the Unfair Contract Terms Act 1977.

Lewis of London will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unseen event beyond its reasonable control including without limitation Internet and Communication outages, fire, flood, war or act of God.