About Imagine Play Cafe
Imagine Play Cafe is an imaginative role-play village and cafe for children aged 0-6, based at Chatham Dockside, Kent. Little ones can dive into role-play in the mini village (mechanics, hairdressers, vets and more), unwind in the dedicated sensory area, and grown-ups can relax with coffee and food in the on-site cafe. Imagine Play also hosts exclusive-hire birthday parties, monthly memberships, and dry-hire workshop/event space.
Booking policy
Terms and Conditions for Booking at Imagine Play Café
Thank you for choosing to visit Imagine Play Café! To ensure a safe and enjoyable experience for everyone, please review and adhere to the following terms and conditions when making a booking.
Food and Drink Policy
Footwear Policy
Booking and Cancellation PolicyPlay session
Party
Respecting Staff and Other Guests
Health and Safety
Liability
- No food or drink from outside is permitted within the café or play areas. We offer a wide selection of food and beverages for you to enjoy during your visit.
- For hygiene and safety reasons, shoes must be removed before entering the village play area. Socks must be worn at all times. We recommend bringing extra socks for your comfort.
- If you need to reschedule your play session, please provide at least 48 hours' notice.
- Tickets are non-refundable.
- For Party sessions A 4-week notice is required for all cancellations. Please note that the deposit for party bookings is non-refundable in the event of a cancellation.
- All events are non-refundable
- We ask that all guests show respect to the staff and other children playing at the café. Any disruptive behaviour, including inappropriate language, unsafe actions, or disrespect to others, will not be tolerated and may result in the immediate removal of the guest from the premises.
- We prioritise the health and safety of all our visitors. Please adhere to any safety guidelines provided by our staff and make sure children are supervised at all times while in the play areas.
- All children must be supervised by an adult and remain inside Imagine Play Café venue for the duration of the play session.
- Keep a close eye on little ones, especially those under 3, as Imagine Play Café features various props. Some toys are small and may need extra attention.
- By booking, you agree to take responsibility for the safety and well-being of your children during their visit. Imagine Play Café is not liable for any accidents or injuries that may occur while on the premises.
By confirming your booking, you acknowledge and agree to these terms and conditions. We look forward to welcoming you to Imagine Play Café!
Gift card terms
- Valid for 1 year from purchase date
- Gift cards are redeemable online
- Gift cards cannot be exchanged for cash
- Gift cards are not refundable
- Gift cards are not replaceable if lost or stolen
Cancellation policy
custom policy
Play session
- If you need to reschedule your play session, please provide at least 48 hours' notice.
- Tickets are non-refundable.
- For Party sessions A 4-week notice is required for all cancellations. Please note that the deposit for party bookings is non-refundable in the event of a cancellation.
- All events are non-refundable