Cancellations of Private & Customized Day Tours (Individuals and Group Bookings) More than 21 days notice 90% refund Less than 21 days hours’ notice No refund Cancellations of Private, Group & Customized Day Tours (Individuals and Group Bookings) made with more than 21 days notice (prior to departure): Depending on the cancellation circumstances you will receive either 90% or 100% of your payment. For a ‘non-fault’ cancellation you will receive a full 100% refund. For all other cancellations you will be refunded 90% of the total tour price. 10% is non-refundable, as this represents our direct cost of booking and preparing your tour. Cancellations of Private & Customized Multi-day Tours (Individual bookings of 4-8 participants) made with less than 21 days’ notice: You will be refunded 50% of your total tour price. 50% is non-refundable, as this represents our direct cost of cancelling any arrangements made for your tour. * Delayed Payments on deposit reservations: BelfastLad Tours reserves the right to treat cases of delayed payments as a cancellation of the booking, and the company can withdraw its confirmation of services. Please note that this only applies if a payment has not been made at least 2 weeks prior to the tour departure, and no agreement has been made for paying the remaining balance. In case of delayed payments, the 10% deposit becomes non-refundable and the reservation counts as cancelled. Cancellations Private & Customized Multi-day Tours (Individual bookings of 1-9 participants) made with less than 21 days notice: No refund will be given if cancelled with less than 21 days notice, as BelfastLad Tours will be charged for all costs such as guides, transport, accommodation, etc.