Overview
✨
After travelling by steam train into the Christmas Woodland,
follow the festive trail to Santa's Grotto, where the Elves will be waiting to
welcome you.
Father Christmas is looking forward to meeting every child
who loves Christmas as much as he does — and he has a special named gift
waiting for every child with a Grotto ticket.
🎁 A Gift Chosen Just for
Them
Every child visiting Father Christmas will receive a gift
with their name on it, specially chosen for them.
And you can make the visit even more magical...
When booking, tell us a little something that “only
Father Christmas would know.”
Perhaps it's the name of a favourite toy received last
Christmas, the name of your family's pet, the name of a “Naughty Elf” who
visits your home in December, or something else that will make your child's
eyes light up when Father Christmas mentions it.
With your help, Father Christmas can make the conversation
feel personal and magical — helping keep the wonder of Christmas alive. ❤️
🎟️ GROTTO TICKETS
£15 per child Each Grotto ticket includes:
- 🎅 A private visit to Santa's Grotto
- 🎄 A personal meeting with Father Christmas
- 🎁 A named gift for every child
- ✨ A magical Christmas experience in the woodland
🎅 And who says Santa is just for children?
There is no age limit for visiting Father Christmas! If you're a lifelong Christmas lover, a big kid at heart, or simply fancy a little Christmas magic, you're very welcome in the Grotto.
🚂 PLEASE NOTE – YOU ALSO
NEED A TRAIN TICKET
There is no age limit for visiting Father Christmas! If you're a lifelong Christmas lover, a big kid at heart, or simply fancy a little Christmas magic, you're very welcome in the Grotto.
When booking, just let us know in the free-text box anything Father Christmas might need to know — including the visitor's name, age and any special details you'd like him to mention. We'll do our best to make the visit magical, whatever your age! 🎄
The Grotto ticket is an additional ticket and does not
include entry to the railway or the train journey to the Christmas Woodland.
Everyone travelling by train to the Christmas Woodland must
have a Christmas Train Ticket, including adults and children aged 2+.
If you want your child to visit Father Christmas, you
therefore need to purchase:
1 × Christmas Train Ticket for each person travelling by
train
PLUS
1 × Grotto Ticket for each child visiting Father Christmas
PLUS
1 × Grotto Ticket for each child visiting Father Christmas
Under-2s travelling by train are free and do not require a
train ticket.
⏰ YOUR GROTTO TIME
The time shown on your Grotto ticket is your booked time
to visit Father Christmas — it is NOT your train departure time.
Please arrive at the railway at least 45 minutes before
your Grotto time so you have plenty of time to park, board the train and
travel into the Christmas Woodland.
The train journey takes approximately 5 minutes each way.
Once you arrive in the woodland, you'll have time to enjoy
the Christmas activities and make your way to the Grotto for your booked time.
🌲 CHRISTMAS IN THE
WOODLAND
Your Christmas adventure doesn't end at the Grotto!
Explore the Christmas Woodland, enjoy the festive lights and
music, make Christmas crafts, take part in the Christmas games and follow the Christmas
Treasure Trail.
Warm up beside the open fire, enjoy refreshments from the
woodland and soak up the atmosphere before or after your visit to Father
Christmas.
The woodland will become particularly atmospheric as
darkness falls, so please consider this when choosing your Grotto time.
📸 CAPTURE THE MAGIC
You're very welcome to take your own photographs in the
Grotto and anywhere else on site.
🎄 THE PERFECT CHRISTMAS
ADVENTURE
Steam trains, a Christmas Woodland, twinkling lights, a
roaring fire… and a very special meeting with Father Christmas.
We can't wait to welcome you and make some Christmas
memories! 🎅🚂✨