About My Event Concierge

At My Event Concierge, we believe every celebration deserves to be unforgettable. From award-winning and show-stopping Murder Mystery Dinner Parties and private chef experiences to Casino Evenings, Pampering Packages, and action-packed Sports Days, our range of experience packages are designed to create core memories for every guest. Whether you're planning a hen do, stag party, milestone birthday, or corporate event, we take the stress out of organising and put the joy back in. With over 15,000 happy guests, hundreds of five-star reviews, and four-plus years of trusted partnerships with leading venues across the UK, we know exactly what makes a great event, because we do it every day! We match your vision with our network of 350+ vetted and trusted suppliers, curate bespoke itineraries, and bring it all directly to your venue - so all you have to do is show up and enjoy yourself.

Contact us

Booking policy

Click here to review My Event Concierge's terms

Cancellation policy

custom policy

  • If the customer would like to cancel within the two-week period before the event, the cancellation policy for each booking is therefore at the discretion of the supplier. 
  • If the customer would like to cancel the event, the deposit is non-refundable.
  • Guests can lower the number of guests at any point before 2 weeks before the event date to receive a refund of the deposit for that person. *As long as the number of guests meets the minimum number for the supplier and a new supplier does not have to be found. In this case the deposit for that drop-off is non-refundable.
  • You can drop your group number only once. If it is within two weeks of the event then you can not drop numbers. You can add guests up to 1 week before the event.
  • You cannot get a refund for a guest dropping off if within two weeks of the event if you have paid a deposit for that guest.
  • If the final balance is due to be paid directly to the supplier, then it is at the discretion of the supplier whether you can drop guests off within two weeks of the supplier.
  • If you have paid the full balance to My Event Concierge for the service and wish to drop a guest off within two weeks of the event, the payment for that guest is non-refundable.