About Bennetts Willow Barn Limited
Bennetts Willow Barn is a farm cafe and rustic events venue on the edge of Worcester on our working dairy farm, Bennetts Farms. We are the 5th generation of the Bennett family farming here at Manor Farm and we look forward to welcoming you.
Booking policy
BENNETTS WILLOW BARN LIMITED TERMS AND CONDITIONS OF BOOKING
The purchase and use of tickets will constitute acceptance of these Terms & Conditions by the ticket purchaser and all visitors in their booking. Bennetts Willow Barn reserves the right to change these terms & conditions at any time. Tickets purchased online will be sent to the email address used when booking. Please bring your confirmation email containing a QR code with you and show to our Events Team. Tickets are valid for the date and time stated only and can only be used once
All charges include VAT We do not offer any further discounts (Group, Blue Light, NHS, Military and so on) on our tickets. We reserve the right to change our prices at any time. Any change in price will not affect any bookings which have already been paid for in full at the time that the change in price becomes effective.
Bennetts Willow Barn's cafe, cafe balcony and cafe garden is a no smoking/vaping site: Smoking (including of e-cigarettes) is strictly prohibited other than in our Car Parks. Any visitors that repeatedly need to be reminded of this by our staff will be asked to leave.
Picnics are not permitted anywhere on our site. We are a cafe and make our living by selling food and drink so please respect our business investments, including our play area, and do not bring your own food and drink. Any visitors found eating picnics on our site will be asked to leave and no exceptions can be made.
Please respect our staff and other visitors: intimidating or abusive behaviour in person, by email or on the phone will not be tolerated.
Dogs are permitted but must be kept on a lead and under close control. Any dogs causing any staff or dogs any kind of disturbance will need to leave the site.
Vehicles and their contents are left at the owners’ risk. Any personal possesions are the responsibility of the owner when on our site. We will not be responsible for any damage to or loss of any personal items. Personal possessions are brought into the park entirely at the owners
The supervision of your children is your responsibility. The person bringing a child onto our site accepts responsibility for the safety and supervision of that child. All under-18s must be accompanied by a responsible adult and be supervised at all time. Our staff will not supervise children, regardless of age or ability, at any time. For visitors under the age of 18, or those who lack capacity, a parent, guardian, responsible adult or carer is required to understand and acknowledge these T&Cs and on-site safety signage on their behalf.
Nothing in these Terms is intended to nor shall limit the liability of the Cattle Country Farm Park in respect of personal injury caused by the negligence of the business or its staff
Cancellations, Transfers & Refunds Tickets will only be refunded if we need to cancel an event for any reason. We do not offer refunds on partially-redeemed bookings. Tickets are not transferable. If you are making a booking on behalf of a group, each participant shall be subject to these Terms and you hereby undertake that you shall ensure that these Terms are agreed to by each person in your booking.
We keep items of lost property (clothing, footwear, mobile phones/accessories and sentimental/valuable items) for one month before donating to charity. For hygiene reasons we do not keep water/baby bottles, lunchboxes and so on. If you have lost something, please email us at hello@bennettswillowbarn.co.uk on the day. If we have found the item, we will arrange for it to be collected at a convenient time. We are unable to post out Lost Property items
The purchase and use of tickets will constitute acceptance of these Terms & Conditions by the ticket purchaser and all visitors in their booking. Bennetts Willow Barn reserves the right to change these terms & conditions at any time. Tickets purchased online will be sent to the email address used when booking. Please bring your confirmation email containing a QR code with you and show to our Events Team. Tickets are valid for the date and time stated only and can only be used once
All charges include VAT We do not offer any further discounts (Group, Blue Light, NHS, Military and so on) on our tickets. We reserve the right to change our prices at any time. Any change in price will not affect any bookings which have already been paid for in full at the time that the change in price becomes effective.
Bennetts Willow Barn's cafe, cafe balcony and cafe garden is a no smoking/vaping site: Smoking (including of e-cigarettes) is strictly prohibited other than in our Car Parks. Any visitors that repeatedly need to be reminded of this by our staff will be asked to leave.
Picnics are not permitted anywhere on our site. We are a cafe and make our living by selling food and drink so please respect our business investments, including our play area, and do not bring your own food and drink. Any visitors found eating picnics on our site will be asked to leave and no exceptions can be made.
Please respect our staff and other visitors: intimidating or abusive behaviour in person, by email or on the phone will not be tolerated.
Dogs are permitted but must be kept on a lead and under close control. Any dogs causing any staff or dogs any kind of disturbance will need to leave the site.
Vehicles and their contents are left at the owners’ risk. Any personal possesions are the responsibility of the owner when on our site. We will not be responsible for any damage to or loss of any personal items. Personal possessions are brought into the park entirely at the owners
The supervision of your children is your responsibility. The person bringing a child onto our site accepts responsibility for the safety and supervision of that child. All under-18s must be accompanied by a responsible adult and be supervised at all time. Our staff will not supervise children, regardless of age or ability, at any time. For visitors under the age of 18, or those who lack capacity, a parent, guardian, responsible adult or carer is required to understand and acknowledge these T&Cs and on-site safety signage on their behalf.
Nothing in these Terms is intended to nor shall limit the liability of the Cattle Country Farm Park in respect of personal injury caused by the negligence of the business or its staff
Cancellations, Transfers & Refunds Tickets will only be refunded if we need to cancel an event for any reason. We do not offer refunds on partially-redeemed bookings. Tickets are not transferable. If you are making a booking on behalf of a group, each participant shall be subject to these Terms and you hereby undertake that you shall ensure that these Terms are agreed to by each person in your booking.
We keep items of lost property (clothing, footwear, mobile phones/accessories and sentimental/valuable items) for one month before donating to charity. For hygiene reasons we do not keep water/baby bottles, lunchboxes and so on. If you have lost something, please email us at hello@bennettswillowbarn.co.uk on the day. If we have found the item, we will arrange for it to be collected at a convenient time. We are unable to post out Lost Property items
Gift card terms
- Valid for 1 year from purchase date
- Gift cards are redeemable online
- Gift cards cannot be exchanged for cash
- Gift cards are not refundable
- Gift cards are not replaceable if lost or stolen
Cancellation policy
custom policy
Cancellations, Transfers & Refunds Tickets will only be refunded if we need to cancel an event for any reason. We do not offer refunds on partially-redeemed bookings. Tickets are not transferable.